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Media & Transcripts

Play audio and video responses with automatic transcripts

Media Player

Play back audio and video responses directly in the platform.

Media Player

Accessing Media

  1. Click on a response with media

  2. Find the audio/video question

  3. Click the play button

Player Controls

Control

Function

Play/Pause

Start or stop playback

Progress bar

Scrub through recording

Volume

Adjust playback volume

Speed

0.5x, 1x, 1.5x, 2x playback

Fullscreen

Expand video (video only)

Audio Playback

Audio Player Features

  • Waveform visualization

  • Time markers

  • Loop section

  • Download original

Audio Level Visualization

The waveform shows:

  • Overall recording volume

  • Speaking vs. silence

  • Volume variations

Use this to quickly scan for:

  • Long pauses

  • Inaudible sections

  • Recording issues

Video Playback

Video Player Features

  • Picture-in-picture support

  • Frame-by-frame navigation

  • Screenshot capture

  • Quality adjustment

Video Quality

Videos automatically optimize for:

  • Your connection speed

  • Display resolution

  • Smooth playback

Transcript Display

All audio and video recordings include automatic transcripts.

Transcript Layout

Transcripts appear below the media player:

  • Full text of spoken content

  • Timestamps for each segment

  • Speaker identification (if detectable)

Transcript Features

Feature

Description

Timestamps

Click to jump to that point

Search

Find specific words

Copy

Copy transcript text

Export

Download as text file

Playing Artifacts

Get Answer Artifact

For programmatic access:

  • Artifact ID links to media file

  • Includes metadata

  • Supports streaming

Stream URL

Get secure streaming URLs:

  • Time-limited access

  • CDN delivery

  • Multiple quality options

Working with Transcripts

Transcript Accuracy

Automatic transcription is typically:

  • 90-95% accurate for clear speech

  • Less accurate for accents, jargon, poor audio

  • Best with one speaker at a time

Reviewing Transcripts

For critical analysis:

  1. Play audio while reading transcript

  2. Note any errors

  3. Use original audio for quotes

Transcript for Analysis

Transcripts enable:

  • Text search across all responses

  • Theme identification

  • Quote extraction

  • Sentiment analysis

Media Quality Assessment

Audio Quality Indicators

Indicator

Good

Poor

Volume

Consistent, clear

Too quiet, distorted

Background

Minimal noise

Distracting noise

Speech

Clear articulation

Mumbling, unclear

Length

Appropriate depth

Too short, rushed

Video Quality Indicators

Indicator

Good

Poor

Lighting

Face visible

Dark, backlit

Framing

Person centered

Cropped, off-center

Stability

Steady

Shaky, moving

Focus

Sharp

Blurry

Best Practices

Reviewing Media Responses

Goal

Approach

Quick scan

Review transcripts first

Deep review

Watch/listen at 1.5x speed

Quote extraction

Play segment, copy transcript

Quality check

Check first 10 seconds

Using Transcripts for Reports

Transcripts appear in reports as:

  • Supporting quotes

  • Theme evidence

  • Persona characteristics

πŸ’‘ Tip: Use keyboard shortcuts during playback: Space to play/pause, arrow keys to skip forward/back 5 seconds, M to mute.

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