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Citations & Highlights

Trace insights to source responses and find powerful quotes

Answer Citation Panel

Citations connect insights in your report to original responses.

Viewing Citations

When you see a quote or finding:

  1. Click the citation link

  2. See the full response

  3. View complete question context

  4. Play media if audio/video

Citation Information

Each citation shows:

  • Full response text

  • Question asked

  • Respondent metadata

  • Timestamp

  • Quality score

Highlight Display with Media

Highlights showcase the most significant moments.

Text Highlights

Key quotes displayed with:

  • Quote text

  • Response context

  • Persona/theme tags

  • Link to full response

Media Highlights

Audio/video clips featuring:

  • Embedded player

  • Transcript excerpt

  • Playback controls

  • Full response link

Source Response Linking

Tracing to Source

Every insight links to original data:

  • Click any quote

  • View full response

  • See all answers from respondent

  • Play associated media

Why It Matters

Source linking enables:

  • Verification of findings

  • Context understanding

  • Stakeholder confidence

  • Accurate quoting

Consumer ID Linking

Anonymous Identification

Each respondent has:

  • Unique consumer ID

  • Consistent across responses

  • No personal information

  • Useful for tracking

Using Consumer IDs

  • View all responses from one person

  • Track consistency

  • Identify detailed contributors

  • Link for follow-up research

Artifact Streaming

Media Access

Audio and video stream directly:

  • No download required

  • Quality adaptation

  • Transcript sync

  • Easy sharing

Playback Features

Feature

Function

Speed control

0.5x to 2x

Skip

Forward/back 5 seconds

Transcript follow

Highlight as plays

Loop section

Repeat key moments

Using Citations

Verification Workflow

  1. Find insight in report

  2. Click citation

  3. Read full context

  4. Confirm accuracy

  5. Note any nuances

Building Evidence

Collect supporting citations:

  • Multiple respondents

  • Different segments

  • Consistent themes

  • Quantitative backing

Using Highlights

In Presentations

  • Open with compelling quote

  • Illustrate findings

  • Close with memorable statement

  • Include video clips

In Reports

  • Break up quantitative data

  • Add emotional resonance

  • Make findings tangible

  • Support key claims

Finding Good Highlights

Characteristics

Quality

Description

Clarity

Easy to understand

Specificity

Concrete details

Authenticity

Genuine feel

Insight

Reveals something meaningful

Memorable

Sticks with reader

Search Methods

Find highlights through:

  • Report Chat queries

  • Theme exploration

  • Persona deep-dives

  • Response browsing

Best Practices

Before Using a Highlight

  • Verified full context

  • Confirmed it's representative

  • Removed identifying info

  • Noted source segment

Citation Checklist

  • Quote is accurate

  • Context doesn't change meaning

  • Not an extreme outlier

  • Supports (doesn't exaggerate) finding

πŸ’‘ Tip: Always check key quotes in context before using in presentations. One quote out of context can mislead stakeholders.

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